Frequently Asked Questions
Everything you need to know about your next favorite piece.
What are your shipping rates and delivery times?
We offer worldwide shipping via premium carriers. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How can I return or exchange an item?
You can return any unworn and unwashed items within 14 days of delivery. To initiate a return, please visit our online portal with your order number and email address to receive a return authorization.
Where are your products manufactured?
We take pride in our ethical production. Most of our collections are produced in Portugal and Italy, ensuring high-quality craftsmanship and fair labor practices throughout our supply chain.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For select regions, we also offer 'Buy Now, Pay Later' options via Klarna.
How do I care for my garments?
To preserve the quality and embroidery of your items, we recommend washing them inside out at 30°C on a gentle cycle and air drying. Avoid tumble drying to prevent shrinkage and maintain the fabric's integrity.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive a confirmation email containing a tracking link so you can monitor its progress in real-time.